Privacy Policy
We respect and protect the privacy of our users. The Privacy Act 1988 (Privacy Act), Australian Privacy Principles, govern the way we collect and use your personal information.
The term "Personal Information" in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained.
Collection of Personal Information
We will only collect the information necessary for the management and administration of the products and services we provide, and the functionality of this website. This may be collected from information you enter into this website, in person, or in other forms of communication.
How We Collect Personal Information
Information Voluntarily Submitted: Information submitted through our website may be collected, such as your name, email address or phone number.
Other Communication Methods: Your personal information may be recorded when communicating through phone, email, fax, face to face meetings or other means of communication.
Cookies: We may collect information using cookies. Cookies are small data files stored on your computer used to identify you and your browsing preferences when you revisit the website. It is possible for users to configure their browser to disable cookies, however this may adversely affect the full functionality of our website.
What We Collect
Under most circumstances, information collected from this website will be limited to your name, email address and phone number. Additional information may be requested from you if it is required for the provision of products and services.
How We Use Your Personal Information
We will only use your personal information for providing our products and services, responding to queries or complaints, or notifying you of updates and new services and products.
Disclosure of Your Personal Information
We may share your information with third parties only if:
- - It is required for the provision of our services and products.
- - You have explicitly authorised us to do so.
- - We are required or authorised by law to do so.
This website may also use third party service providers to provide functionality for this website. This website currently uses the following third-party service providers:
Formspree – This service provides secure email delivery from the “Contact” page of this website. Please refer to the privacy policy on the Formspree website for more information."
How we deal with complaints and requests
You may request access to the Personal Information that we hold about you and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information.
Before we can update or provide access to your personal information, we will need evidence of your identity.
You can contact us by email, phone or by sending your request or complaint to the postal address displayed on our Contact page. We undertake to respond as quickly as possible. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your Personal Information
This online service is hosted in secure facilities with safeguards in place. Our security technologies and practices are updated and tested on an ongoing basis.
Changes to the Privacy Policy
We reserve the right modify this Privacy Policy at any time, and any changes will come into effect immeditately upon being posted to this website.